Shipping policy

Where do we deliver?

We deliver to most metro areas and select regional locations within Australia. At checkout, you can enter your address to see if delivery is available to your location. Please note that delivery coverage is limited to areas serviced by our third-party shipping partner, which determines availability based on postcodes.

If your address is outside our delivery area, the system will notify you that shipping is unavailable before completing your order. This helps us maintain efficient, high-quality service, and we appreciate your understanding.

For any questions or further assistance, please contact our support team at reception@refuresh.com.au.

How much does delivery cost?

Shipping costs are automatically calculated at checkout based on your provided address. Please ensure that your address details are accurate to receive the correct shipping cost.

Please review to see if it can be worded even better.

And my only other question surrounding this - do we need to have the line: For any questions or further assistance, please contact our support team at reception@refuresh.com.au.

We are unable to offer them any assistance and are left having to reply that we are unable to ship to their area.